Contact Light Lane
Have a question about Light Lane, need help with your setup, or want to discuss Education or Enterprise pricing? Get in touch. We reply within one business day.
How to reach us
For support and technical questions, use the contact form or email us directly. We read every message.
For billing and account management, log into the Light Lane portal at lightlane.app. You can manage your subscription, view your devices, and handle activation from there.
If you are evaluating Light Lane for a school, makerspace, or business with multiple machines, tell us about your setup. How many machines, which controllers, what materials you run. That helps us give you a specific answer instead of a generic one.
What to include in your message
The more detail you provide, the faster we can help.
- Your controller type and firmware version (GRBL, Marlin, Smoothieware, or Ruida).
- The materials you are working with and what result you are aiming for.
- What you have already tried and what happened.
- Screenshots or exported G-code if the issue involves engraving output.
Send an inquiry
Share your controller stack, material mix, and timeline so we can recommend the fastest rollout path.
Next steps
Validate one real workflow in Light Lane, then move to the most relevant guide or feature page.
Last updated February 21, 2026